Reference

Your Rights and Our Legal Commitments

Every account on pt89pro operates under a clear set of terms — covering how your data is handled, how wallet transactions via DANA, OVO, and GoPay are processed, and what rules apply to account access.

Account TermsPrivacy PolicyCookie UseWallet ComplianceEligible Regions
pt89pro Your Rights and Our Legal Commitments
ACCOUNT SECURITY

How We Protect Your Data and Account

Data Handling

We collect only what is needed to run your account — login credentials, wallet identifiers for DANA, OVO, or GoPay, and transaction history. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences from your account settings at any time.

Account Retention

Your account data is retained for as long as your account is active and for a period after closure as required by applicable regulations. You may request deletion by contacting our policy team.

Requesting Changes

To update personal details, request a data export, or ask us to remove your information, submit a written request via email or live chat. We verify identity before processing any change.

POLICY CONTACT

Reach Us About Legal or Account Matters

Live Chat Support Connect with our account team any time through the live chat window in your account dashboard. We handle policy questions, account access issues, and wallet verification requests directly.
Email Policy Team Send detailed legal or privacy requests to our policy inbox. We aim to respond within one business day and confirm receipt immediately so you know your request is in the queue.
Account Help Centre Our help centre covers common policy questions — from how we handle your personal data to what happens when a GoPay or OVO transaction needs manual review.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work, what your rights are, and how to act on them through your account.

Our terms are governed by the laws of the jurisdiction under which we operate. Access and eligibility depend on local law — use your account only where online gaming is permitted in your region.

Send a data access request to our policy email or through live chat. We verify your identity first, then provide a summary of the data we hold on your account within a reasonable timeframe.

Yes. Submit a deletion request via email or live chat. We process it after identity verification and retain only what applicable regulations require us to keep after account closure.

Wallet transactions via DANA, OVO, and GoPay are subject to both our platform terms and each wallet provider's own terms. Our policy section on payments sets out how disputes and reversals are handled.

We notify active accounts before significant changes take effect. Continued use of your account after the effective date means you accept the updated terms. You can always request the current version from our policy team.

Contact our policy team directly via live chat or email. We review all account rights concerns and respond with a formal position, usually within one business day of receiving your request.