Reference

Terms and Conditions for Your pt89pro Account

These terms govern how your account works on pt89pro — from how you fund it using DANA, OVO, or GoPay, to how we handle disputes, session data, and access rights.

DANA, OVO, GoPay coveredAccount access rulesJurisdiction-dependent accessDispute resolution processAccount security obligations

Explore the Lobby Read FAQ

What These Terms Cover and How They Apply

pt89pro Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on pt89pro, you agree to the terms set out here. These terms apply to all activity on your account — including deposits made through DANA, OVO, or GoPay, withdrawals, game sessions, and any communication with our support team. We may update these

1
terms when our services change or when local regulations require it; continued use of your account after an update means you accept the revised terms. Certain features or game categories may be restricted depending on your region, and access is only available where local law permits.
2
If you disagree with any part of these terms, you should stop using the account and contact our support team to close it. We do not extend account access to individuals who do not meet eligibility requirements under applicable local law. Your account is personal and
3
non-transferable — sharing login credentials or allowing another person to operate your account is a breach of these terms and may result in suspension. Transactions processed through local payment rails such as DANA, OVO, and GoPay are subject to the terms of those respective services in
4
addition to ours.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team is available around the clock. You can reach us through live chat directly from your account dashboard, via email for formal written queries, or through our Telegram channel for faster responses. Players in Bandung and Medan have used all three channels to resolve account and payment questions — pick whichever works for you.

Live Chat Open the chat icon from your account dashboard. Our team responds around the clock for account, payment, and terms-related questions.

Email Support Send a written query to our support address for formal concerns, account disputes, or requests related to your personal data under these terms.

Telegram Join our Telegram support channel for faster responses on account access issues, wallet verification, and general terms clarifications.

HOW WE PROTECT YOU

Account Security, Data and Your Rights

We take the security of your account and personal data seriously. Session data is encrypted in transit, and account access requires verification at login. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request account closure at any time by contacting support. We retain transaction records for as long as required by applicable regulations in your region.

Data Handling

We collect only the account and transaction data needed to operate your wallet and process payments via DANA, OVO, and GoPay. We do not sell your data.

Cookie Use

Cookies keep your session active and remember your account preferences. You can manage cookie settings through your browser at any time without losing your account.

Account Security

Login is protected by OTP verification sent to your registered contact. Report any unauthorised access to our support team immediately for account suspension.

Data Requests

To request access to, correction of, or deletion of your personal data, contact our support team in writing. We aim to respond within a reasonable timeframe.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering your account rights, payment rules, data, and what happens if something goes wrong.

Yes. These terms cover all transactions on your account regardless of which local payment method you use. DANA, OVO, and GoPay transactions are also subject to those providers' own terms.

Yes. Contact our support team in writing through live chat or email to request a copy of your data. We will respond within a reasonable period as required by applicable local regulations.

We will notify you of material changes. Continuing to use your account after an update takes effect means you accept the revised terms. You may close your account if you do not agree.

Access depends on local law and is available only where permitted in your region. We do not extend services to accounts in areas where local regulations prohibit it.

Contact our support team immediately via live chat or Telegram. We can suspend your account, review recent transactions, and begin a verification process to secure your wallet.

We retain transaction and account records for as long as required under applicable local regulations. You may request details about your specific retention period by contacting support.

Terms and Conditions for Your pt89pro Account

How to Contact Us About These Terms

Account Security, Data and Your Rights

Common Questions About Our Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 Can I request a copy of my personal data held by pt89pro?

03 What happens to my account if these terms are updated?

04 Is my account available in all regions of Indonesia?

05 What should I do if I notice unauthorised activity on my account?

06 How long does pt89pro retain my transaction records?

Related pages