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How pt89pro Handles Your Personal Data

Your account data — including wallet details linked to DANA, OVO, and GoPay — is handled with clear purpose and limited scope. This page explains exactly what we collect, why we collect it, and how you can request changes or removal at any time.

DANA, OVO, GoPay wallet data handled securelyAccount access protected with OTP verificationData requests processed through our support channelRetention periods clearly defined per data typeAvailable where local law and eligible regions permit
pt89pro How pt89pro Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Account Security & OTP

Every login triggers an OTP sent to your registered mobile number. This step ensures that even if your password is compromised, account access requires physical control of your device.

Cookie & Session Policy

Session cookies keep your lobby state active while you browse between slots and live tables. You can clear these at any time from your browser settings; doing so will log you out of the current session.

Data Retention Periods

Transaction records linked to DANA, OVO, or GoPay payments are retained for the period required by applicable financial regulations. Account profile data is removed within a reasonable period after a verified account closure request.

Requesting Data Changes

To access, correct, or delete your personal data, contact us via live chat or email with your account's registered mobile number. We aim to respond to all verified requests promptly.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Reach our account team directly through the live chat window in your account dashboard. Available around the clock for data access, correction, and deletion requests.
Email Data Request Send a written data request to our privacy contact address. Include your registered mobile number and the specific data action you need — access, correction, or removal.
In-Account Settings Some data preferences — such as marketing contact opt-out and session history — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy on pt89pro

These are the questions our account holders ask most often about how their data is stored, used, and protected. If your question is not covered here, our live chat team can walk you through the specifics for your account.

We collect your mobile number, a password hash, and the e-wallet identifier you link — such as your DANA or OVO account reference. We do not store full payment credentials on our servers.

Wallet data is passed only to the relevant payment processor to complete your transaction. We share the minimum required — a reference number and amount — and nothing beyond that.

Transaction records are kept for the period required under applicable financial rules. Profile data is removed within a reasonable timeframe after we verify your account closure request.

Yes. Contact us via live chat or email with your registered mobile number and request a data access summary. We will respond to verified requests as quickly as we can.

Open your account settings and adjust your contact preferences there. You can also ask our live chat team to update your marketing opt-out status directly on your account.

We use session cookies to keep your account active across pages. You can clear or block cookies through your browser settings, though doing so will end your current login session.